Frequently Asked Questions (FAQ)

Have Questions?

At Handtoolz, we’re committed to providing top-quality tools and exceptional handyman services to meet all your home improvement needs. We understand you may have questions about our products, services, and policies. That’s why we’ve created this comprehensive FAQ page to address your most common inquiries and help you make informed decisions.
We’ve carefully curated these questions based on feedback from our valued customers and our years of experience in the industry. However, if you can’t find the answer you’re looking for, don’t hesitate to contact our friendly customer support team. We’re always here to help and ensure your experience with Handtoolz is nothing short of excellent.
Remember, at Handtoolz, we’re not just selling tools and services – we’re empowering you to tackle your home improvement projects with confidence. So, let’s dive into some of our most frequently asked questions and get you the information you need to make the most of your Handtoolz experience.

Who does business with Handtoolz?

Whether you’re a DIY enthusiast looking for the perfect power tool or a homeowner needing professional handyman services, we’re here to support you every step. Our FAQ section covers various topics, including product information, service details, the ordering process, shipping, and returns.

What types of products does Handtoolz offer?

Handtools offers a wide range of products, including power, hand, and safety equipment. Our catalog covers everything from drills and saws to hammers, screwdrivers, and protective gear, catering to DIY enthusiasts and professional contractors.

Does Handtoolz provide handyman services?

Yes, we offer professional handyman services in addition to tool sales. These include plumbing, electrical work, carpentry, and general home repairs. You can book these services through our website or by contacting our customer service team.

How do I return a product if I’m not satisfied?

We offer a 30-day return policy for most products. To initiate a return, log into your account, go to your order history, and select the item you wish to return. Follow the prompts to generate a return label. Please note that items must be in their original condition and in their packaging.

Does warranty cover Handtoolz products?

Yes, all Handtoolz products come with a manufacturer’s warranty. The duration and coverage may vary depending on the product. You can find specific warranty information on each product’s page or in our Warranty Information section under the Policies page.

How can I track my order?

Once your order ships, you’ll receive a confirmation email with a tracking number. You can also log into your Handtoolz account and view your order status and tracking information under the Order History section.

Request a Quote Today

Reach Us

Location:

10451 Mill Run Circle, Suite 400,
Owings Mills 21117 Maryland U.S.A

Email:
Support@handtoolz.com

Phone:

+1-443-204-1972
+1 410-504-7939

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